Partner Application & Terms & Conditions

AirKhaya Partner & Reseller Programme – By submitting the form, you / the company agree to the terms and conditions below.

Thank you for your interest in partnering with AirKhaya. The following terms and conditions outline the general requirements, process and expectations for businesses applying to become an AirKhaya Partner or Reseller.

These terms are intended to ensure a transparent, professional, and mutually beneficial partnership.

1. Partner Programme Overview

AirKhaya operates a B2B-focused partner and reseller programme designed to support qualified businesses in delivering smart automation solutions across South Africa.

Our programme is intended for:

  • Electricians and electrical contractors
  • Smart automation installers
  • System integrators
  • Property developers and construction firms
  • Retail and electrical supply stores
  • Commercial solution providers

AirKhaya reserves the right to approve or decline applications based on suitability and alignment with our partner ecosystem.

2. Application Process

To apply, businesses must complete the AirKhaya Partner Application Form and submit all required information accurately.

Application Steps

  1. Complete the online partner application form
  2. Submit supporting business information
  3. Application review by the AirKhaya team
  4. Approval or feedback communicated via email

3. Application Processing Time

  • Standard application review time: 5 to 10 business days
  • Complex applications or high-volume requests may require additional review time
  • Incomplete applications may result in delays

AirKhaya will notify applicants once the review process is complete.

4. Information Required from Applicants

To ensure suitability and compliance, applicants may be required to provide:

  • Registered business name and registration number
  • VAT number (where applicable)
  • Company contact details
  • Description of services offered
  • Target market and customer profile
  • Installation or integration experience (if applicable)
  • Intended use of AirKhaya products

Providing accurate and complete information helps ensure a faster approval process.

5. Partner Eligibility & Approval

Approval is based on factors including:

  • Business legitimacy and registration
  • Market relevance and service offering
  • Alignment with AirKhaya’s B2B strategy
  • Technical capability and delivery standards
  • Geographic coverage and capacity

Submission of an application does not guarantee approval.

6. Partner Responsibilities

Approved partners are expected to:

  • Represent AirKhaya products professionally
  • Maintain ethical business practices
  • Deliver installations and solutions to a high standard
  • Adhere to product guidelines and recommendations
  • Protect the AirKhaya brand and reputation

Partners may not misrepresent AirKhaya products, services or capabilities.

7. Reseller & Partner Relationship

  • AirKhaya operates as a distribution and enablement partner
  • Partners remain independent businesses
  • No exclusivity is implied unless formally agreed in writing
  • Pricing, discounts and commercial terms may vary by partner type

All commercial terms are communicated separately upon approval.

8. Use of AirKhaya Branding & Materials

Approved partners may be granted permission to:

  • Use AirKhaya branding in marketing material
  • Promote AirKhaya products and solutions
  • Reference partnership status where applicable

Brand usage must align with AirKhaya’s guidelines and may be revoked if misused.

9. Support & Communication

AirKhaya provides:

  • Product information and guidance
  • General technical support
  • Partner communication and updates

Support levels may vary depending on partner classification and agreement.

10. Changes to Partner Terms

AirKhaya reserves the right to:

  • Update or modify partner programme terms
  • Adjust requirements as the programme evolves
  • Communicate changes directly to partners

Updated terms will apply from the date of publication.

12. Confidentiality

All non-public information shared during the application or partnership process must be treated as confidential and may not be disclosed without written consent.

13. Agreement Acknowledgement

By submitting a partner or reseller application, the applicant:

  • Confirms all information provided is accurate
  • Acknowledges and accepts these terms and conditions
  • Understands that approval is at AirKhaya’s discretion
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